Terms and Conditions

The service

Bite and Bond is a cooking companion for DUT students. Student-friendly recipes, student deals, and health & safety guides are free to browse, no account needed. The AI recipe assistant is free to try, but generating recipes requires a paid annual subscription (see "Subscription and payments" below). We may change or discontinue features at any time.

Subscription and payments

• AI recipe generation requires a once-a-year payment, at the price shown at checkout when you subscribe.
• Payments are processed by PayFast, a South African payment gateway — we never see or store your card details.
• Access lasts 365 days from payment; it doesn't auto-renew, and you pay again manually when it lapses.
• Payments are non-refundable except where required by law. If we discontinue AI recipe generation entirely, we'll honour access already paid for until it expires.

Your account

• You're responsible for keeping your password secure and for activity on your account.
• Usernames may not be offensive or impersonate someone else.
• We may suspend accounts used to abuse the service (e.g. spamming the AI assistant).

AI-generated recipes

Recipes generated by the AI assistant are produced automatically and may occasionally be inaccurate. Use your own judgement on food safety, allergens, and cooking times — always check ingredients against any allergies before eating.

Subscriptions, cancellation and refunds

Access to the AI recipe assistant and shared-recipe viewing in Community Chat is a once-off annual payment — the price shown at checkout, processed securely through PayFast — not a recurring subscription. It unlocks those features for 12 months from the date of successful payment.

Nothing to cancel. We never charge your card again automatically. When your 12 months are up, access simply switches off; renew if you'd like to keep using it, or don't — either way, nothing happens to your card on its own.

Refunds. Because payment unlocks the assistant immediately, we don't offer refunds for a change of mind once payment has gone through. We will refund you in full if:

• you were charged more than once for the same annual period,
• a payment succeeded but access wasn't activated on your account due to a fault on our side, or
• the charge was unauthorised or made in error.

To request one, email hello@biteandbond.co.za within 14 days of the charge with your username and the payment date. We'll respond within 7 business days; approved refunds go back to the original payment method via PayFast.

Acceptable use

Don't misuse the service: no scraping, no attempting to break or overload it, and no uploading unlawful content.

Liability

Bite and Bond is provided free, "as is", with no warranty. We're not liable for any loss arising from your use of the service or its recipes.

Contact us

Questions about these terms? Email hello@biteandbond.co.za.